Computer Security Precautions

image of person at laptop, dressed to conceal identityOn a sunny Friday afternoon, I had a frantic phone call from a client. They had a phone call from a person claiming to be from their phone and internet carrier, claiming that their method of connecting to the internet would be out of service for several weeks and that they needed to show them how to get around the outage.

Sounds plausible, right?  Without thinking too hard about it, you might say sure, what do I need to do.  The caller instructed my client to go to a website, and download TeamViewer (a tool that several support staff use to connect to a computer remotely); the company that developed TeamViewer is reputable and had no connection with the caller, and install the software.

Phishing Attack Uses Domains Identical to Known Safe Sites

Photo of Ven GrollmusI have just read an interesting article where Chrome and Firefox (two common browsers for the internet), can show you a website that you think is legitimate, but is actually a phishing website  hoping to get your login details.

This is done by using special (which can then be converted into English for readability), and thus fooling you into thinking you are the website you were directed too,  To learn more, please read this aritcle.

A Small Australian Business Supporting the World

Photo of Ven GrollmusA Victorian company is providing an Australian call centre service for their clients across Australia and New Zealand.

In Australia, there has been a move over the last several years to take call centres off-shore. New technology such as NBN, allows IT Solutions and Marketing, a small, home based business in picturesque George Town Tasmania, to compete with the larger corporations and provide excellent customer support.

The company is expanding into new territories across the globe, which means increased work for Ven Grollmus of IT Solutions and Marketing.

Make Your Website Mobile Friendly

Cyber Lady holding LaptopIs your website and blog ‘mobile’ friendly? This means, are they set up so that they can be viewed on mobile phones, tablets etc.

Google has decided that your websites and blog will be given a lower ranking if they do not comply to mobile requirements.

You therefore have to make a decision….is it important for your website to be found when being searched for by potential clients and do you want your website or blog to be looked at by folk using mobile phones etc.? It the answer is ‘yes’ to either of these, then you need to get your existing sites changed over.

Cloud Backup and Storage

picture of Cyber Woman with MouseIt can be heartbreaking and certainly stressful if you lose documents or any other data from your computer. More and more small business operators now backup their work onto a hard drive, DVD or CD. Doing this is certainly better than doing nothing, but there is now a ‘new kid on the block’

Cloud is an externally hosted hardware environment and is a great way to feel confident about the safety and security of all of the information and data that you currently have on your computer. Cloud is basically a service that you can use to store all your work in a secure environment.