Author Archives: Ven

Christmas Greetings – 2017

Christmas ImageI hope all my clients and colleagues had a very Merry Christmas this year, and may 2018 be prosperous for us all.

While this year has seen an increase of work in some areas, it has also seen a decrease of work in others.  I look forward to 2018 and invigorating myself and the business and come back with a fresh lease on life and adding benefits to those I work with

Virtual Assistant / Administrative Assistant Service Launch

Image of a Man working from home using a laptopToday I just launched a new service, being that of a Virtual Assistant / Administrative Assistant.

A virtual assistant (normally abbreviated as VA) is a self-employed individual who provides administrative, technical or creative assistance to their clients remotely. As they are self-employed, the clients are not responsible for any of the employee-related expenses, except in the context that those indirect expenses are included in the VA’s fees.

Some of the services I provide are: –

  • Internet Research
  • eBook Creation
  • Answering Website Support Tickets / Chat Enquires
  • Responding to Emails
  • Data Entry
  • Word Template Creation

CommBank Phishing Scam Update

Image of iPhoneWell, they are at it again, I just received another message this morning, saying that my account was locked and to go to a particular link in the message to unlock the account.

Once bitten, twice shy – I now at least have a number which I can pass onto CommBank for their investigation team to investigate as well.

I was lucky that the CommBank security team picked up on the activity, locked the account and sent me a message.  I wonder how many others that get caught out, and the banks don’t pick up on until after the fact and then it takes time to get the funds returned.

CommBank Phishing Scam

Image of iPhoneI have been an advocate of ensuring you know what you are doing, and double check everything before acting upon, so you don’t fall foul of phishing scams.

I can’t be more amendment on the fact, as you don’t know who is out their trying to get your hard earn cash.

Back Story

Earlier this week, I was phoned by a call centre claiming to be from the Australian Tax Office (ATO) with a recorded message saying that I had outstanding debts and was also implicated in Tax Fraud, and that there was a warrant out for my arrest.  I knew this was a scam, as I have been targeted 4 time before, as well as another family member.

Computer Security Precautions

image of person at laptop, dressed to conceal identityOn a sunny Friday afternoon, I had a frantic phone call from a client. They had a phone call from a person claiming to be from their phone and internet carrier, claiming that their method of connecting to the internet would be out of service for several weeks and that they needed to show them how to get around the outage.

Sounds plausible, right?  Without thinking too hard about it, you might say sure, what do I need to do.  The caller instructed my client to go to a website, and download TeamViewer (a tool that several support staff use to connect to a computer remotely); the company that developed TeamViewer is reputable and had no connection with the caller, and install the software.