Ven

Computer Security Precautions

VenSecurity

On a sunny Friday afternoon, I had a frantic phone call from a client. They had a phone call from a person claiming to be from their phone and internet carrier, claiming that their method of connecting to the internet would be out of service for several weeks and that they needed to show them how to get around the outage. Sounds plausible, right?  Without thinking too hard about it, you might say sure, what do I need to do.  The caller instructed my client to go to a website, and download TeamViewer (a tool that several support staff use to connect to a computer remotely); the company that developed TeamViewer is reputable and had no connection with the caller, and install the software. The installation of the software was configured in such a way, that gave the caller unattended […]

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Phishing Attack Uses Domains Identical to Known Safe Sites

VenSecurity

I have just read an interesting article where Chrome and Firefox (two common browsers for the internet), can show you a website that you think is legitimate, but is actually a phishing website  hoping to get your login details. This is done by using special code (which can then be converted into English for readability), and thus fooling you into thinking you are the website you were directed too,  To learn more, please read this aritcle.

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A Small Australian Business Supporting the World

VenCustomer Service

A Victorian company is providing an Australian call centre service for their clients across Australia and New Zealand. In Australia, there has been a move over the last several years to take call centres off-shore. New technology such as NBN, allows IT Solutions and Marketing, a small, home based business in picturesque George Town Tasmania, to compete with the larger corporations and provide excellent customer support. The company is expanding into new territories across the globe, which means increased work for Ven Grollmus of IT Solutions and Marketing. Ven commented that “As long as I have systems and procedures in place, I have the technological skills to handle the extra work.” Ven has travelled interstate on several occasions to attend training sessions to ensure he has a complete understanding of the product. Ven is also looking at forging strategic alliances […]

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Make Your Website Mobile Friendly

VenInternet Marketing, Websites

Is your website and blog ‘mobile’ friendly? This means, are they set up so that they can be viewed on mobile phones, tablets etc. Google has decided that your websites and blog will be given a lower ranking if they do not comply to mobile requirements. You therefore have to make a decision….is it important for your website to be found when being searched for by potential clients and do you want your website or blog to be looked at by folk using mobile phones etc.? It the answer is ‘yes’ to either of these, then you need to get your existing sites changed over. Unfortunately this is not all that easy; it is like rebuilding the site from scratch. The good news is, you already have the content (text and images) from the existing site, but you will now […]

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Cloud Backup and Storage

VenSecurity

It can be heartbreaking and certainly stressful if you lose documents or any other data from your computer. More and more small business operators now backup their work onto a hard drive, DVD or CD. Doing this is certainly better than doing nothing, but there is now a ‘new kid on the block’ Cloud is an externally hosted hardware environment and is a great way to feel confident about the safety and security of all of the information and data that you currently have on your computer. Cloud is basically a service that you can use to store all your work in a secure environment. Cloud provides a storage and backup facility. It provides a method for storing data on servers that are owned and managed by internet hosting companies. Data Centres are where the servers are housed. The owners […]

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Why Should You Have an App for Your Business?

VenApps, Marketing

Most Small, Micro and Home Based Businesses cannot see any real value in spending their ‘hard to come by’ cash on developing an App to market their business. Many businesses do not have a marketing budget and simply do not treat marketing as a number two priority for their business (number one is producing the product or service). Some business operators think that it would not be possible to build an App to suit their type of business. But, as an App is a marketing tool, every business can use an App to promote and market themselves. Over 1.2 billion people use Apps and by 2017 it is expected that the users will number 4.4 billion. As 75% of Apps are free, one has to wonder why you would spend money producing something for free. However, a well-designed business App […]

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